FAQ

Absolutely. If a part of your ladder is damaged or missing, you can contact us to order genuine replacement parts to ensure safety and compatibility.

Our ladders are made from high-quality aluminum and fiberglass, ensuring durability, strength, and safety for both home and industrial use.

If your ladder is broken, please do not use it. A damaged ladder can pose serious safety risks. We recommend having it inspected and repaired by a professional if possible. If the ladder cannot be safely repaired, it should be replaced. For further assistance or to inquire about replacement parts, feel free to contact VietLadder's customer support.

Yes, all VietLadder products come with a standard warranty. The duration and terms may vary by model, so please check the product details or contact our customer support for more information.